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IOM Master Table of Contents

A guided tour of the International Operations Manual — a free online reference library covering the full lifecycle of international trade, from export documentation and Customs clearance to compliance, transportation, and the day-to-day operation of a Customs clearance business.

What the IOM Contains

The International Operations Manual (IOM) is a reference library of international operations information, provided free of charge in an online version. It collects the documents, procedures, regulations, and operating practices that move goods across borders, with explanations of the story behind each document and worked examples drawn from real shipments.

The full library spans hundreds of megabytes of material organized into the major top-level sections below. Use it as a study aid, an operational checklist, or a desk reference for compliance, classification, and clearance questions.

Major Sections

Documentation & Clearance

Law, Compliance & Regulations

Transportation & Logistics

Running the Operation

The full IOM is available free of charge in its online version, and H.C. Bennett offers Customs clearance tutoring to walk through the material one-on-one.

Want the full library or a guided walkthrough? Contact H.C. Bennett to register for the online IOM or to attend an upcoming webinar.

Not ready to request a walkthrough? We can send you examples of the reference material by a selected category. For instance, want a PowerPoint explaining Customs Valuation, or an Excel workbook covering the production of common export forms? Just let us know the topic that interests you.

Ready to discuss your routed transaction?

Talk with H.C. Bennett about how this applies to your import or export operation.